Shipping Policy

At FrameClass, we strive to ensure a smooth and efficient delivery process for all our customers. Below are the details of our shipping policy:

• Processing Time: Orders are typically processed within 1-3 business days. During peak seasons or promotional events, processing times may be slightly longer.

• Shipping Methods: We offer a FREE shipping for all our products.

• Domestic Shipping: Orders with standard shipping usually takes 5-7 business days.

• International Shipping: We proudly ship to over countries worldwide. International shipping times vary based on the destination, typically ranging from 10-20 business days.

• Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package through our website or the carrier’s tracking system.

Return Policy

Your satisfaction is our top priority. If you are not completely satisfied with your purchase, our return policy ensures a hassle-free process:

• Return Period: You may return your metal poster within 30 days of receiving your order for a full refund or exchange.
• Eligibility: To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. Custom or personalized items are not eligible for returns unless they are defective or damaged.
• Return Process: To initiate a return, please contact our customer service team at 'returns@frameclass.com' with your order number and reason for return. Our team will provide you with detailed instructions on how to return your item.
• Return Shipping Costs: The customer is responsible for return shipping costs.
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and applied to your original method of payment within 5-10 business days.

Contact Us

For any questions or concerns about our shipping and return policies, please contact our customer service team at 'info@frameclass.com'. We are here to assist you and ensure your shopping experience with FrameClass is exceptional.

Thank you for choosing FrameClass. We value your business and look forward to serving you again.